30+ days ago - req10327

EUV Jr. Performance Improvement Analyst

Customer Support

Other job categories

In a nutshell


Hillsboro - OR, US


Customer Support


0-2 years



Job Category

Other job categories




ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.

The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local sited Customer Support branches perform these tasks for the customers within the specific region.

Job Mission

Supports and coordinates activities at the customer site as part of the local team.Help reduce the cost of providing field service execution.Help ensure the local is setup for future actions and to helps the team respond to a dynamic environment.

ASML is a world leader in the manufacture of advanced technology systems for the semiconductor industry.ASML’s corporate headquarters is in Veldhoven, the Netherlands. Manufacturing sites and research and development facilities are located in Connecticut, California and the Netherlands. Technology development centers and training facilities are located in the United States, Japan, Korea, the Netherlands, and Taiwan. Additionally, ASML provides optimal service to its customers via over 50 sales and service organizations in 16 countries. Founded in the Netherlands in 1984, the company is publicly traded on Euronext Amsterdam and NASDAQ under the symbol ASML.

Job Description

The Performance Improvement Analyst will make recommendations to sequence and use of parts and tooling to minimize down time.Will work with the local team to ensure SO's can be processed and to prevent the extended allocation of ASML equipment longer than necessary.This position is instrumental in the planning and completion of operational activities to support the customer
As a Jr. Performance Improvement Analyst you are responsible for, but not limited to the following:
-Help identify, locate and supply local fab team with what is needed to execute in fab activities.
-Monitor and help close SO's that have been executed.
-Support and advise on site scheduled activities.
-Communicate in a clear and concise manner to the local team.


AA degree in communication/logistical support or equivalent experience.


ASML experience is a plus but not necessary.

Personal skills

-Be able to influence without power of borrowed resources.
-Motivated, pro-active, self-driven, and flexible.
-Good coordination, documentation and communications skills.
-Multi-task player and good ability to work under different working environment pressures.
-Good team player and committed to the success of ASML.
-Good customer skills.
-Verbal and written language skills in English.

Context of the position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
-The employee is occasionally required to move around the campus.
-The employee may occasionally lift and/or move up to 20 pounds.
-May require travel dependent on company needs.
-Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
-Can work under deadlines.
-The environment generally is moderate in temperature and noise level.
-Must be able to read and interpret data, information, and documents.
-Can observe and respond to people and situations and interact with others encountered in the course of work.
-Can learn and apply new information or skills.

Other information

EEO/AA (W/M/Vets/Disability) Employer.