30+ days ago - req10406

FF Installation Engineer(Wuxi)

Customer Support

Electrical engineering

In a nutshell


Wuxi, China


Customer Support


0-2 years



Job Category

Electrical engineering



Within ASML the sector Customer Support (CS) is responsible for the maintenance, repair and continuous improvement of ASML systems at customer locations. One of the departments in this sector is CS Field Factory (FF) Install. The CS FF Install organization prepares and manages the CS part of the execution of new system installation of new ASML machines at customer sites. These Installations are done in close cooperation with EUV Factory System Install Engineering (EF SIE) and TwinScan Factory System Install Engineering in shift schedules in a customer production environment over a period of 3-7 weeks.
Job Mission
Install all types of lithographic systems in a continuously changing market, on time with quality exceeding customers’ expectation.

Job Description
•Install ASML equipment
•Evaluate and diagnose problems and make appropriate repairs
•Acquire sufficient knowledge of new and established products and processes
•Analytical Thinking | Provide the information to enable effective trouble shooting
•Helicopter-view | Anticipate on possible issues on the progress of the install
•Quality Control | Closing the Improvement loop regarding product quality & design
•Ambassador role | represent ASMLat the customer’s site in a professional way
•Communicative Skills | Handle customer matters & request in a professional way
•Knowledge sharing | Be the source for actual technical knowledge of new and existing products
•Clear Reporting | Written technical reports on daily base to various stakeholders in organization
•Awareness of usage of high cost tools, materials and equipment
•Work with co-workers (subcontractors, agents), customer & local field support , factory install engineers

Bachelor (BSc)in an engineering field or equivalent experience (Mechatronics, electronic)
preferred additional knowledge: pneumatics, mechanics