30+ days ago - req8443

Customer Supply Chain - Team Lead MPS

Logistics & Supply Chain Management

Logistics & Supply Chain Management

In a nutshell


Austin - TX, US


Logistics & Supply Chain Management


3-7 years



Job Category

Logistics & Supply Chain Management


ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA.

A challenging position for professionals with experience in supply chain management. Are you a talented supply chain professional looking for the next challenge? Do you get energy from solving problems and finding solutions when the stakes are high? Can you execute diligently while thinking smartly on how the process can be improved? Do you want to have a core planner position in a fast changing and demanding environment to secure material availability against agreed costs at customer site?If this is the case – please reach out so that we can meet and further discuss this opportunity.

Job Mission

To provide a high level of customer satisfaction in delivering the best customer service each time, through accountability, dedication and responsiveness.

Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries, upgrades at customer sites, spare parts management), inbound and outbound flows to and from the factories.

The holder of this position reports to the US Central Sr. Manager. Effective interfaces with other CSCM departments and regional managers will be required.

Job Description

The Customer Supply Chain Team Lead will be responsible for executing on US Logistics tasks related to the MPS (Mature Product Support) inventory parts management, to include responsibilities for key KPI's, including stakeholder management/steering with various organizations within ASML, assigned staff management, guidance, development and serve as 1st line escalation contact.

Performance Management:
Ensure assigned KPI’s are managed to a “green” status, which entails resolving existing backlogs as well as on-going volumes.Serve as the main contact for any MPS escalations and work to resolve issues as they are presented.


Bachelor degree in Business Engineering or Supply Chain, preferable master degree, or equivalent experience.


-Prefer 2-5 years of relevant field experience in a complex customer oriented (supply chain) environment.
-Knowledge of ASML business complexity, supply chain and/or relevant industry.
-Knowledge of ASML logistics procedures is preferred.
-Advanced competencies in Microsoft Excel and PowerPoint.

Personal skills

-Excellent social and communication (both written and verbal) skills.
-Analytical and able to organize and prioritize workload.
-Service minded and customer dedicated.
-Strong data analysis and problem solving abilities.
-Team player with a pro-active attitude, flexible and highly committed.
-Able to handle and work under extreme pressures and timelines.
-Remain flexible in providing after hours support, as needed.

Context of the position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
-The employee is occasionally required to move around the campus.
-The employee may occasionally lift and/or move up to 20 pounds.
-May require travel dependent on company needs.
-Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
-Can work under deadlines.
-The environment generally is moderate in temperature and noise level.
-Must be able to read and interpret data, information, and documents.
-Can observe and respond to people and situations and interact with others encountered in the course of work.
-Can learn and apply new information or skills.

Other information

ASML has an industry-leading supply-chain management organization, responsible for ensuring material availability to ASML’s factories and customers. Our DNA contains customer focus, concurrent engineering, virtual integration plus the ability to thrive in a volatile market, accelerate the supply chain and deliver creative solutions. SCM plans up to four years ahead while customer requirements and system bill of materials can change at any time. Any break in material availability can have an unacceptable impact for our customers. So SCM must proactively identify and solve potential issues by working closely with our technical departments and customers, and actively managing an extensive supplier base. With over 500 highly educated and motivated people, SCM has been awarded the best logistic company of the Netherlands award in 2013.
Check for more information our website www.asml.com/scm

-Austin office: ASML USA, 201 W. Howard Lane, Suite 300, Austin, TX 78753.
-This position is reporting to the CSCM US Central Regional Sr. Manager.
-Periodic travel required (Domestic/International).

EEO/AA (W/M/Vets/Disability) Employer.